Ordering Information

Ordering Information

In an effort to keep costs as low as possible and to keep your credit card information as secure as possible we use the exclusive services of PayPal for our purchase transactions. Through this process you can use an existing PayPal account or purchase using your credit information one time. In both cases only the approved transfer of funds and shipping address will be made known to Raw You-niverse. Your financial information will remain under your control backed with the full security of the PayPal web site.

Payment Methods


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We accept: Visa, MasterCard, Discover, American Express, and Check Cards.

We offer and accept Raw You-niverse Gift Certificates thru PayPal.

Orders mailed in will be filled upon the collection of funds. One attempt will be made to deposit funds and a $40 fee will be charged for all returned checks. Make checks payable to “Raw You-niverse” and send along with your requested items to:

  Raw You-niverse

Taxes

We charge sales taxes as required by law and according to the shipping address (not the billing address).

Connecticut is the only US state where sales tax is currently charged. (6.35%) All state and local taxes are the responsibility of the purchaser.

International orders may incur duties and import taxes. These are the responsibility of the buyer. Customs charges can sometimes equal the price of the product.

We encourage you to contact your local customs office for estimates on these charges.

Shipping & Handling

Orders that have confirmed payment before 11 a.m. EST, Monday thru Friday, will ship the same day. Orders shipped outside the US will require 7 days to prepare additional customs paperwork.

We ship all orders via USPS and require a receipient signature.
Expedited shipping is handled through UPS or FedEx overnight services. Please indicate your shipping vendor preference.

An email confirmation will be sent to you upon shipment with the appropriate tracking code. The following links will allow you to track your delivery.    USPS    UPS    FedEx

Returns

I want to assure that you are completely satisfied with your purchase. Returns can be made for a full refund of the product minus shipping costs provided it is postmarked no later than 14 days from the order ship date. The item being returned needs to be in its original condition and packaging when received for re-stocking.